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Job Description

Global Business Unit Overview:

Pentair Food & Beverage is a Global Technology Leader in the Food & Beverage and Industrial Gas market. We combine innovative technology with deep process expertise to offer solutions, which are Sustainable, Secure and Reduce their cost of ownership and exceed customers’ expectations.

Within Pentair’s Industrial Solutions business unit, the product category ‘Sustainable Gas Solutions’ is committed to minimizing climate change with leading renewable energy and carbon capture solutions. Whether CO2 Recovery and Extraction for carbon utilization and storage or Biogas Upgrading into Biomethane and CO2, our technologies help our customers to lower their carbon footprint and become part of the circular economy.

Currently we sell and service our products in more than 150 countries around the world, with major sites in Venlo/NL, Fredericia/DK, Daytona Beach FL/USA and Ningbo/China. Our clients in agriculture, food & beverage, waste-to-energy, and industrial gases benefit from our strong brands Haffmans and Union.

We have an opportunity for an Inside Sales Engineer AMS to join our Venlo, NL team. You will pro-actively offer and guide the ordering and delivery of AMS spare parts processes, with the aim of co-realizing a predetermined budget with a corresponding result, and advising the external and internal customers with regards to AMS with the aim of high customer satisfaction.

You Will

• Make quotations for spare parts and service in SAP
• Independently set up and fine-tune recommended spare parts lists for new and existing machines and product lines.
• Actively promote and offer spare parts and service activities
• Actively follow up on outstanding offers
• Respond to incoming customer inquiries and requests (from various sources including e-mail, telephone, referral, service visit notes)
• Coordinate and research legacy Pentair Haffmans requests as necessary
• Support Sales Managers within Pentair globally to achieve sales targets for the team
• Target and grow the spare parts business through pro-active marketing opportunities
• Support global service sales managers and provide them with info when visiting clients
• Perform technical analysis of legacy and discontinued replacement parts for suitability of purpose
• Provide courteous, timely, efficient, and effective customer service
• Inform Internal departments about an efficient and effective quotation and order processing towards the customer, about the correctness of the product, and about the content of manuals with regard to spare parts Systems.
  
  

Key Qualifications

• Bachelor’s Degree, with a technical background and commercial experience.
• At least 2 years of experience in a similar position, with commercial and technical insight.
• Excellent computer skills, with knowledge of Microsoft Office and SAP
• Good communicator with excellent verbal and written skills in English and preferably Dutch. A third language (preferably German) is a plus.
• You are commercial, creative, and solution-oriented, proactive, energetic, and conceptual with a hands-on mindset.
• Ability to interact with customers and colleagues in a professional and effective manner
• Ability to perform multiple tasks simultaneously and to prioritize their importance, good organizational skills
• Excellent attention to detail and follow-up, ability to meet critical deadlines as assigned.
• Regular and prompt attendance
  
  

About Pentair

At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world’s water challenges. We bring water to life!

Pentair is an Equal Opportunity Employer.

Diversity And Inclusion

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:

• Ensuring leadership involvement and ownership
• Attracting and retaining diverse talent at all levels
• Fostering a globally aware, inclusive culture
• Ensuring our practices are fair and non-discriminatory